Privacy Policy

Introduction

Haunted Hotels UK ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website.

Information We Collect

We may collect the following types of information:

• Contact form and submissions: When you contact us, suggest a hotel, or submit a review, we collect the name, email address, and message content you provide.
• Usage data: We use analytics to understand how visitors use our site (e.g. pages viewed, general location). This helps us improve the site and does not identify you personally unless you have submitted a form.
• Cookies and similar technologies: We use cookies and similar technologies for analytics, security, and to support features such as saving preferences.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and process your submissions (e.g. hotel suggestions, reviews).
• Improve our website and user experience using aggregated analytics.
• Comply with legal obligations and protect our rights and the safety of our users.

Third-Party Services

We use trusted third-party services that may collect or process data in connection with your visit:

• Google Analytics: To analyse site traffic and usage. Google's privacy policy applies to this data.
• Mediavine Grow: For features such as bookmarks and recommended content. Mediavine's privacy practices apply where relevant.
• Supabase: Our database and backend provider for storing submissions and reviews. Data is stored securely and in line with their terms and privacy policy.

We do not sell your personal information to third parties.

Data Retention and Your Rights

We retain your data only for as long as necessary to fulfil the purposes described in this policy or as required by law. If you are in the UK or EEA, you have rights including access, correction, erasure, and objection. To exercise these rights or ask questions about your data, please contact us via our contact page.

Security

We take reasonable technical and organisational measures to protect your personal data. For more detail on how we protect the site and your information, see our Security page.

Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page will be revised when changes are made. Continued use of the site after changes constitutes acceptance of the updated policy.